Frequently Asked Questions
What services do you offer?We offer professional genealogical research, solely utilizing modern technology to build your family tree and connect you with your family history.
How do I get started?Getting started is simple. Purchase one of our services that best fits your research goals, and we’ll begin setting up your account immediately.
How long will it take to see results?Each package comes with a specified duration until completion. However, you may start seeing results within a week of completing our intake form, and you can monitor our progress 24/7!
What if I don't know my family?We can help! Purchase one of our services and add on our DNA Management package. This will help reveal your family lineage within three months, and we will build your preferred tree from there. You may even be able to connect with relatives who are currently living.
Will I be refunded if no information is discovered?Of course! If we fail to find any information about any member of your family, we will undoubtedly refund your entire fee. However, we are confident that our journey will include confirmed members of your family. In such a situation, DNA services will assist us in filling any gaps and help us construct your family tree.
What makes you different?We seamlessly blend expert genealogical research with cutting-edge technology to deliver swift and efficient results at a significantly reduced cost compared to traditional services. Additionally, we connect you with a reputable platform that enables you to track our progress at any time, providing access to valuable information even after the completion of our services.